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As we've said elsewhere, Nextiva's data communications network boasts a 99.999% up-time. This is a must for customer service training purposes.Īny large scale organization needs to have fail-safes, backups, and redundancies in place to keep data and communications secure and reliable. Nextiva Office Enterprise also offers call recording for incoming or outgoing calls. This allows you to use your mobile device as if you were calling from your desk phone.
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Nextiva Anywhere, another Enterprise level feature, allows you to add your cell phone and soft phone to your business phone number account. You can manage all of your communications (unified communications) in one place, utilizing Nextiva's simple interface - the Nextiva App, accessible from your desktop, mobile device, or desk phone. Companies like Burger King, Target, Allstate, Sega, Slim-Fast, Suzuki, Delta, Century 21, IBM, Gold's Gym, and many many more trust Nextiva with various aspects of their communications. Nextiva provides a great solution to Enterprise-sized organizations. Overall, we've rated Nextiva as one of our top picks for great business VoIP phone service. Companies like Burger King, Allstate, Target, Suzuki, Slim-Fast, Sega, Krispy Kreme, and Delta trust Nextiva on a daily basis for their communications needs. If you have an Enterprise-sized business, Nextiva is a great solution. As mentioned above you can add Analytics, Data Storage, and more. If you have your own PBX system, Nextiva offers SIP Trunking starting at $14.95/mo (plus $0.008/min). Nextiva's tiered business phone service plans offer great features and capabilities at decent prices (starting at $19.95/mo. If you need rock solid reliability, Nextiva is one of the few that we can't recommend highly enough. This distributed network provides complete fail-over redundancy, delivering virtually uninterrupted service to its users. They have 7 "points of presence" across the United States with 2 more coming in 2018. They boast 99.999% uptime using the same core data communications infrastructure as the top telecom providers. Nextiva takes quality of service and reliability seriously. Nextiva makes it simple to get started small, but then to expand as needed. You have access to each of these services individually, or any combination, per your business needs. These include VoIP Business Phone Service, call analytics, call center service, SIP trunking, cloud storage, and virtual faxing. Nextiva offers six main categories of services. With great features, value, and reliability we expect Nextiva to challenge our top picks as they continue to mature. Nextiva is definitely a contender in our VOIP provider round up. Pricing is reasonable and you can scale up as your business grows.
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These include unlimited calling, a free toll-free number, unlimited virtual faxing, voicemail to email, and more. We're impressed with the features Nextiva offers, even in their entry level plan (Office Pro). Their service is straight forward to setup and use, they provide good value with their tiered calling plans, and they have decent customer service. They routinely show up in the top results of the leading VOIP technology review services. Nextiva ranks relatively high in our reviews because they're a leader in reliable, innovative, feature-rich communications services. Our review focuses primarily on their business VOIP phone service, but we also include details of the other services when related to their VOIP offerings. They offer many different types of cloud-based services including VOIP Business Phone Service, Analytics, Call Center services, Virtual Faxing, Cloud Storage, and more. Over 150,000 companies rely on Nextiva's communications solutions. If you're a business owner and you're not familiar with Nextiva, you should get to know them.